Returns and refunds

You have 30 days from delivery or collection to return something that isn't right.

What can be returned

• Unused items in their original packaging, with tags attached.
• Clubs must be unhit. Marks on the face or sole mean they've been played.
• Custom-built clubs and items with your branding are made for you, so they can't be returned unless faulty.
• Faulty items are always covered. Tell us what's wrong and we'll put it right.

How to return

• Open your order (from your account or Track an order) and choose Start a return.
• Pick the items, the reason and how you'll send them: drop off in Nairobi for free, or ask us to arrange a courier.
• We reply by email with the next step. Keep the items safe until then.

Refunds

Once we've checked the items, we refund to the way you paid, M-PESA or card. Allow a few working days for it to show. Delivery fees are refunded when the item was faulty or we made a mistake.

Questions? Get in touch.